Terms and Conditions

Last Updated: 8/12/24

Welcome to E.Star! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using the E.Star website (the "Site"), you agree to these Terms. If you do not agree to these Terms, please do not use our Site.

• You must be at least 18 years old to use our Site. By using the Site, you confirm that you meet this age requirement.
• You agree to use the Site only for lawful purposes. Any fraudulent, abusive, or illegal activities are strictly prohibited.

• All products displayed on our Site are subject to availability. We reserve the right to limit quantities of any products or services we offer.
• We strive to display the colors and images of our products accurately. However, we cannot guarantee that your device’s display of any color will be accurate.

• Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
• Payments are securely processed through third-party payment gateways. We do not store or handle your payment information directly.

• We offer shipping to select locations. Shipping fees and delivery times vary depending on the destination and will be provided at checkout.
• Once your order is shipped, you will receive a tracking number to monitor your delivery.

At E.Star, we prioritize your satisfaction. However, we do not accept returns. Exchanges are available under the following conditions:

• Eligibility for Exchanges: You may request an exchange if your item arrives damaged. The item must be unused and in its original packaging.
• Non-Exchangeable Items: Custom-made or personalized items are non-exchangeable unless they arrive damaged.
• Exchange Process: To initiate an exchange, please contact us at E.StarJackson@yahoo.com with your order number, a description of the damage, and photos if applicable. We will provide you with instructions on how to proceed with the exchange.
• Exchange Shipping Costs: If your item is eligible for exchange due to damage, we will cover the return shipping costs.

• All content on the Site, including text, graphics, logos, and images, is the property of E.Star and is protected by intellectual property laws. You may not use any of our content without our prior written permission.

• E.Star shall not be liable for any damages arising from your use of the Site or from any information or content provided on the Site. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

• You agree to indemnify and hold harmless E.Star and its affiliates from any claims, damages, liabilities, and expenses arising from your use of the Site or violation of these Terms.

• We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes indicates your acceptance of the new Terms.

• These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

• If you have any questions about these Terms, please contact us at E.StarJackson@yahoo.com.

Thank you for shopping with E.Star!